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Elevating the Food Truck Experience Through a Premium App Design

A self-initiated UX project exploring a more refined, user-centered approach to food truck discovery and ordering

Overview

This app differentiates itself from standard food truck discovery platforms by combining real-time visibility with premium personalization, frictionless ordering, and behavior-driven recommendations, creating a more intuitive and high-touch user experience.

Role

Identified critical pain-points in competitors and led the development of differentiated design strategies—integrating real-time tracking, personalized menus, and behavior-driven recommendations—to create a seamless, high-touch user journey.

Reimagining Fragmented Food Truck Experiences into a Seamless, Premium Journey
Designing a Cohesive, Premium User Experience Across Discovery, Ordering, and Further Engagement
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​​Real-Time Tracking System on the Truck Location and Orders

Enabled users to easily locate nearby food trucks, view live-status, anticipate ETA to the desired location 

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Personalized Menu Curation with Seamless Profile Switching Button on Home Screen & Smart Recommendations
Introducing intuitive navigation to create both effortless and elevated user experience

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User-Friendly Menu Curation with Clear Reflections on the User Behaviors

Provides easy and informative manual curation with enhanced accessibility 

Key Contribution

  • Identified the inefficiencies in the current food truck experiences 

  • Designed high-impact user flows to streamline discovery, ordering, and repeat engagement

  • Elevated the overall experience from transactional to personalized and anticipatory

Impact

  • Enabled users to make faster, more informed decisions through real-time location and wait-time visibility

  • Reduced friction across the ordering journey, improving overall usability and satisfaction

  • Established a scalable foundation for future product growth and feature expansion

By Hanna Kyeore Lee. All rights are reserved.

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